Community Pharmacy Service Ideas To Make Customers Happy
A happy customer is a future customer. That is why community pharmacists must make every customer that walked right into the pharmacy floor happy before leaving. Although this is not feasible but make majority of customers say something positive about the pharmacy. It can go a long way in helping shut up the unhappy customers bad mouthing the business. Because a happy customer will tell one person about the pharmacy. On the other hand, an unhappy customer will tell 10 people while the pharmacy is not good. Read Also : How to succeed in community or retail pharmacy business It usually starts from a little misunderstanding. Some to the level of questioning your level of intelligence, years of practice, your profession and maybe your parentage. Some will get very vocal and even violent to the point of asking for police. Some of the major cause of these alterations is when an insurance company deny a customer a drug because it is no longer covered or price is too expensive. A very com...
